John Smith

High Value
Regular
Active
Customer Information
Contact and personal details
J

John Smith

Customer since Jan 15, 2025

504-345-6789
john.smith@example.com
742 Oak Street, New Orleans, LA 70118
70118 (New Orleans)
Last call: Apr 9, 2025

Preferred Service Categories

Plumbing
Electrical

Customer Segments

High Value
Frequent
Active
Total Calls4
Total Spent$1,245
Avg. Call Duration0:59
Satisfaction Score4.8/5
Customer Summary
Key metrics and statistics

Total Calls

4

+1 this month

Total Spent

$1,245

+$245 this month

Lifetime Value

$3,750

High value customer

ROI

44.1x

Above average

Recommended Actions
Based on customer segment and history
  • Schedule seasonal HVAC maintenance for summer
  • Consider water heater inspection (4+ years old)
  • Offer electrical panel upgrade options
Service Categories
Service categories chart placeholder
Plumbing
2 calls
Electrical
2 calls
Recent Activity
Plumbing
Leaking pipe under kitchen sink
Apr 9, 2025 at 10:03 PM
Contractor: Reliable Plumbing Services
Completed
Electrical
Power outage in master bedroom
Mar 22, 2025 at 2:15 PM
Contractor: Elite Electrical Solutions
Completed